Our Customers Stories Are Why We Make Puzzles.

I ordered my puzzle for a party and due to the Christmas holiday it was not going to arrive on time. My Personal Puzzle re-made the puzzle and sent it 2 day just so that I would have my puzzle for my event! The puzzle was quality was great and it was the highlight of my party. I would definitely recommend this company to produce an excellent quality puzzle. Fantastic customer service. Nancy in California
– Nancy Anderson
I ordered two personal puzzles for Christmas gifts about a week before Christmas. They were done in less than two days and we couldn't be happier.
– Evie
Last spring my neighbors and I observed a small robin nesting in a bush. We photographed the moments in which we spent with the small bird. This Christmas I had a puzzle created for my neighbors and their children so they could remember the wonderful time we spent watching the robin. The quality of the puzzle was like no other. The box and puzzle pieces were thick and of high quality. The image of the robin was clear and crisp, just like the image I sent. Excitement was high when my dear friends opened the gift to find a picture of a moment we had shared in the spring. The puzzles were a little pricey; however, the quality is compared to none I have ever seen. The puzzle is a keepsake!
– Linda Killebrew
I ordered two of the 16 piece puzzles for my grandchildren for Christmas. Orders were processed promptly and I was completely satisfied with the quality of the puzzles. I will continue to be a customer for future gifts.
– Linda
Everything went went very smooth. My mother loved it in Christmas. Very fast shipping also.
– Shane
I love the jig saw puzzle I received!!! It came in a great shrink wrapped box with a copy of the picture on the top of the box. The quality was excellent, and the service was excellent. I had to change the shipping address after I had place my order on line, and I spoke with a nice woman who changed the shipping address for me just a few days before Christmas. I am sure I will order more in the future.
– Dale
"I was shipped the wrong puzzles, but customer service did a good job of swapping the ones sent to me with the other person. I had mine in time to give for Christmas.. The photo puzzles were a big hit! I expect you will get some orders from my family next season."
– Paul
I purchased two puzzles as Christmas gifts.They are just top quality. The box with the picture on the front is so nice. I was so impressed with the quality and how quickly I received my order.
– Diane Dickson
"Thanks for creating my house photo puzzle and getting it to me before Christmas--it was a great surprise gift--we plan to start it tomorrow."
– Bruce Rutter
"Thanks for helping create the perfect Christmas gift for my parents. The grandkids all gathered at Thanksgiving and several pictures were taken. We used the best one to create a puzzle and delivered a huge 1000 piece surprise for Christmas. My parents spend a month in Florida each winter and do puzzles while they are there....but for this one they couldn't wait to get started. I think they will still take the puzzle to FL, but to put it together for the 2nd time.
Best of all the process is so easy (even I could do it). You are really on to something here!"
– Mark Sherman

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Puzzle Quality Tips x

Why am I Getting a Low Quality Score?

When it comes to printing, we need a high quality photo for the best results. The larger the image, the better the results are going to be. If you're uploading a photo we recommend sending us the largest version of the photo you have. Here's some quick tips that may help you.

  • File sizes less than 500k are likely going to be too small of a photo.
  • Try grabbing images directly from your camera, do not re-size them.¬†
  • For smaller puzzles (like our 16, 100, 250, 500), a great camera setting is 6MP or 3000x2000 pixels
  • For larger puzzles (like our 300, 1000, 1500 piece) a good camera setting would be 10MP or 5000x3600 pixels