Privacy Policy

Terms of Use and Privacy Agreement for

Please read this Terms of Use and Privacy Agreement ("Agreement") carefully before using"Website"), an Internet site maintained by (""). Your use of the Website is subject to your acceptance of this Agreement. has created this Terms of Usage and Privacy Statement to help demonstrate its commitment to privacy. This Statement describes's information gathering and dissemination practices for the Website.

Privacy and California "Shine the Light" Notice

Personally identifiable information such as name, address, or e-mail address, about visitors to the Website is collected only when voluntarily submitted, for example when the user orders one of our products from a secure server. By voluntarily submitting such personal information, the user is consenting to receive emails from from time to time regarding various events or promotions. Personal correspondence, such as emails or letters, sent to by a user may be collected into a file specific to the user.

Mailing Address: A customer's name and mailing address may be released for one-time use to carefully screened third-party mailers who offer products or services that may be of interest to our readers. Customers may opt out of receiving these third-party mailings by requesting to have their account marked "do not mail" by contacting Non-customers may also have their names removed from our future mailings by contacting help@mypersonalpuzzle.comto have your name added to our suppression file.

Email: If, at any time, the user does not wish to receive email from, the user may send a requesting the cessation of such email messages, or simply follow the instructions to unsubscribe found at the bottom of our email messages. has not and does not make user email addresses available to other parties. reserves the right to track non-personal information about users of its Website, including without limitation: the URL that the user has come from (whether this URL is on its Website or not), the URL the user goes to next (whether this URL is on its Website or not), the Internet browser being used, the type of operating system used, the user's location, and the user's IP address. A user's IP address is used for system administration purposes and to track a user's session, in order to give an understanding as to which parts of its Website users are visiting. Many sites automatically collect this information. may use such non-personal information for purposes including but not limited to improving the content of its Website, marketing, advertising or research purposes. reserves the right to release current or past user information internally within also reserves the right to release current or past member information to third parties for limited purposes in the event believes that usage is (i) in violation of this Agreement; (ii) used to commit unlawful acts; and/or (iii) is required to be disclosed to comply with applicable laws or regulations, or with a court or administrative order. Except as previously stated, will not share information specific to users with third parties. is, however, free to disclose aggregate user information to third parties.


As you browse and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

Terms of Usage

The text, audio, images, photographs, graphics, descriptions, and other material provided on the Website are collectively referred to as the "Content."

You may use the Content only for personal and non-commercial purposes. Nothing contained on the Website will be construed as granting, by implication or otherwise, any right to use, reproduce, modify, transmit, display, publish, sell, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the Website for commercial purposes. The use of any Content on any other World Wide Web site is prohibited.

Posting Guidelines cannot review all Communications made on or through the Site. However, reserves the right, but has no obligation, to monitor the Forums and edit, modify or delete any Communications (or portions thereof) which in its sole discretion deems inappropriate, offensive or contrary to any policy, or that violate this Agreement.

To help maintain a safe and civil environment, you agree not to upload or distribute to, or otherwise publish through the Site or Forums any Communication which

(i) is for commercial purposes or otherwise advertises or solicits for the sale of goods or services;
(ii) is obscene, indecent, pornographic, profane, sexually explicit, threatening, or abusive;
(iii) constitutes or contains false or misleading indications of origin or statements of fact;
(iv) slanders, libels, defames, disparages, or otherwise violates the legal rights of any third party;
(v) causes injury of any kind to any person or entity;
(vi) infringes or violates the intellectual property rights (including copyright, patent and trademark rights), contract rights, trade secrets, privacy or publicity rights or any other rights of any third party;
(vii) violates any applicable laws, rules, or regulations;
(viii) contains software viruses or any other malicious code designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(ix) impersonates another person or entity, or that collects or uses any information about Site visitors.

You further acknowledge that conduct prohibited in connection with your use of the Forums includes, but is not limited to, breaching or attempting to breach the security of the Site.

General Compliance with Laws

All users shall comply with all applicable laws, statutes, ordinances, and regulations regarding use of the Website.

Links from Other Websites / Intellectual Property Rights generally welcomes links to its Website. You may establish a link to the Website, provided that the link does not state or imply any sponsorship or endorsement of your website or its contents by or by any group or individual related to or affiliated with You must obtain's express written consent in order to use on your website any Content provided on's Website. Use of any logo or mark without express written permission is illegal.

Links to Other Websites / No Endorsement may include links to other Internet sites solely as a convenience to users of its Website. does not necessarily endorse any such websites or the information, material, products or services contained on or accessible through such websites. Users access and use such websites, including information, material, products, and services therein, solely at the users' own risk. is not responsible for the privacy practices or the content of such other Internet sites.

Changes to the Privacy Statement may make improvements or changes in the information, services, products, and other materials, or terminate, at any time without notice. may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement.


Your use of the Website is at your own risk. makes no warranties or representations as to the Content and assumes no liability or responsibility for any errors or omissions therein. This site is for informational purposes only and does not provide medical advice. Individual circumstances vary so users should consult their physicians. also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Website or your downloading of any materials from the Website.


This Agreement shall be governed in all respects by the laws of the State of Indiana. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section.'s failure to act with respect to a breach by you or others does not waive's right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between and users of the Website with respect to the subject matter hereof.

Contacting the Website

If you have any questions about this privacy statement, the practices of this Website, or your dealings with this Website, please contact

Puzzle Quality Tips x

Why am I Getting a Low Quality Score?

When it comes to printing, we need a high quality photo for the best results. The larger the image, the better the results are going to be. If you're uploading a photo we recommend sending us the largest version of the photo you have. Here's some quick tips that may help you.

  • File sizes less than 500k are likely going to be too small of a photo.
  • Try grabbing images directly from your camera, do not re-size them. 
  • For smaller puzzles (like our 16, 100, 250, 500), a great camera setting is 6MP or 3000x2000 pixels
  • For larger puzzles (like our 300, 1000, 1500 piece) a good camera setting would be 10MP or 5000x3600 pixels