Delivery & Shipping

How long does it take?

Your order will be made and shipped within 3-5 business days from our location in Tipton, Indiana after payment confirmation. Once your order is processed, we will ship to the delivery address based on your choice: Standard Flat Rate USPS Shipping or UPS Ground.

International shipping and Canada:   We ship USPS Priority mail.  A typical rate for a puzzle to ship to Canada is $20.50. The delivery time is between 7 - 10 business days.

Please contact customer care for your shipping information and tracking number if needed.  Packages are not delivered on Sunday. International orders are sent USPS. 

Shipping Chart

Orders Placed OnEstimated To Ship OnShipped Standard USPS
Monday Thursday 3 - 5 Days later
Tuesday Friday 3 - 5 Days later
Wednesday Monday 3 - 5 Days later
Thursday Tuesday 3 - 5 Days later
Friday Wednesday 3 - 5 Days later
Saturday Wednesday 3 - 5 Days later
Sunday Wednesday 3 - 5 Days later

*By 5 p.m. for businesses

How much is shipping?

We use USPS for our Standard Shipping. We charge a flat rate of $8.99. We also add $1.99 for each additional puzzle for all shipping options.

International shipping is a calculated rate based on weight and destination.  We ship USPS Priority mail.  An typical rate for a puzzle to ship to Canada is $20.50.  The delivery time is between 7 - 10 business days.

Can I pick up my order in person?

Unfortunately, collection by the customer is not possible.

This order is meant as a gift, do you send the price in the packaging slip?

No. Your order will arrive with a packing slip but we do not include the price paid for the order. Instead, you receive a receipt in your order confirmation that is emailed to you immediately after placing your order.

Puzzle Quality Tips x

Why am I Getting a Low Quality Score?

When it comes to printing, we need a high quality photo for the best results. The larger the image, the better the results are going to be. If you're uploading a photo we recommend sending us the largest version of the photo you have. Here's some quick tips that may help you.

  • File sizes less than 500k are likely going to be too small of a photo.
  • Try grabbing images directly from your camera, do not re-size them. 
  • For smaller puzzles (like our 16, 100, 250, 500), a great camera setting is 6MP or 3000x2000 pixels
  • For larger puzzles (like our 300, 1000, 1500 piece) a good camera setting would be 10MP or 5000x3600 pixels