Testimonials

Our Customers Stories Are Why We Make Puzzles.

I ordered a puzzle of a family photo for my dad. The shipment was a rush order, and it came on time, the quality is outstanding and he was thrilled!
– Joe Malta
My grandchildren now have heirlooms of us with them. The quality of your puzzle is wonderful and we have shared your info with several friends who were impressed with the kids puzzles.
– Judy McArthur
I appreciate the outstanding customer service. Very rare these days and I will definitely remember to recommend you at any given opportunity.
– Erin Austin
I appreciate the outstanding customer service. Very rare these days and I will definitely remember to recommend you at any given opportunity.
– Erin Austin
I was very impressed with the customer service of My Personal Puzzle. They helped me with my order, and the puzzles shipped very quickly. I was also very impressed with the custom printed box it came in. We bought the puzzle for a Christmas gift, but couldn't resist opening the packaging to see it and put it together. We loved it!
– Susan R
While brainstorming Christmas gifts with my husband, he suggested a custom puzzle for my mother. The order process was incredibly easy on your site. And I'm thrilled with the end result. Thanks for helping me make my mother cry!
– Terry
"Last minute (almost) Christmas gift idea to give my 95 yr old mother-in-law jig-saw puzzles of some photos she likes. Found your web site on line; puzzles, timing & prices looked good; sent in my order & photos. The puzzles arrived just before Christmas & TA-DA! big success. I will probably get more puzzles in the future, they make great personalized gifts."
– Dan Sullivan
My mom said she didn't want anything for Christmas except to do a puzzle. right then, I got a great idea! I... ordered the puzzle. When it came home I saw it and it was AWESOME!!!! On Christmas, my mom opened her present and screamed!
– Owen Smith
We ordered a 16 piece puzzle of our toddler for our toddler and 250 piece versions for grandparents. Everything was shipped and arrived faster than expected!
– Jimmy P.
"Thanks! You guys are the best!! I will remember this for future items!"
– Randy Smerik

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Puzzle Quality Tips x

Why am I Getting a Low Quality Score?

When it comes to printing, we need a high quality photo for the best results. The larger the image, the better the results are going to be. If you're uploading a photo we recommend sending us the largest version of the photo you have. Here's some quick tips that may help you.

  • File sizes less than 500k are likely going to be too small of a photo.
  • Try grabbing images directly from your camera, do not re-size them.¬†
  • For smaller puzzles (like our 16, 100, 250, 500), a great camera setting is 6MP or 3000x2000 pixels
  • For larger puzzles (like our 300, 1000, 1500 piece) a good camera setting would be 10MP or 5000x3600 pixels